Tulip Products > Contact/About Us


Tulip Products
a Division of Black Tie Medical Inc.

PO Box 7368
San Diego, CA 92167
Toll Free: 800-325-6526
Tel: (619) 255-3141 • Fax: (619)255-4138
email: sales@tulipmedical.com

Chairman - John Johnson - johnj@tulipmedical.com
Customer Assistance and International Sales -Jorge Medina - jorge@tulipmedical.com
Customer Assistance and Accounting - Marilu Altamirano - marilu@tulipmedical.com

How to Order Online
Most of our products can be ordered directly from our website. Simply click on the purchase buttons and complete your order. If you are not finding what you are looking for or need to purchase custom configurations please contact us by phone.

How to Order by Phone
For fast service dial our toll-free number – 800-325-6526 - Monday through Friday from 8:00A.M. to 5:00P.M. Pacific Time.

How to Order by Fax
Download the Fax order form.pdf, print it, fill it out and fax to 619-255-4138.

How to Order by E-mail
E-mail your order information to tulipco@aol.com. We will reply with your order confirmation.

Payment
We accept Visa, Mastercard, American Express and hospital purchase orders.

Returns
We accept returns if the product is received within 30 days of invoice date, accompanied by a Return Authorization and in new and unused condition. Please note that no product will be accepted for return or replacement without prior authorization. Return freight charge shall be paid by customer.

Refund Policy
Full refund will be made if merchandise is returned UNOPENED within 7 days.

Privacy Policy
Tulip Products is highly sensitive to the privacy interests of consumers and believes that the protection of those interests is one of its most significant responsibilities. In acknowledgment of its obligations, Tulip Products has adopted the following Privacy Policy applicable to information about consumers that it acquires in the course of its business:
1. Acquisition of Information. We do not acquire any more information about consumers than is required by law or is otherwise necessary to provide a high level of service efficiently and securely.
2. Our Employees and Privacy. We train all of our employees about the importance of privacy. We give access to information about consumers only to those employees who require it to perform their jobs.
3. Security Measures. We make access to privacy-sensitive information subject to rigorous procedural and technological controls, consistent with legal requirements and the demands of customer service.
4. Disclosure to Third Parties. We will provide individually-identifiable information about consumers to third parties only if we are compelled to do so by order of a duly-empowered governmental authority, we have the express permission of the consumer, or it is necessary to process transactions and provide our services.
5. Privacy and Our Business Partners. When we make our technology or services available to business partners, we will not share with them any more consumer information than is necessary, and we will make every reasonable effort to assure, by contract or otherwise, that they use our technology and services in a manner that is consistent with this Privacy Policy.
Questions. If you have questions about this privacy policy, please send an e-mail to sales@tulipmedical.com.

 

About Us

Tulip Products began with a simple idea: creative progress. The dictionary defines creative as "characterized by invention and imagination" and it defines progress as "movement toward a higher or better stage".That's what was behind my invention of the patented Tulip syringe system. Today, from full body procedures to basic reinjection, nearly all surgeons performing aesthetic surgery use one or more components of the Tulip system. Why? Because the instrumentation is essential and it is unique.As you look through our website, you will notice a selection of surgical instrumentation. All of our instruments are precision manufactured to computer-programmed specifications. Very high quality metals are used. These metals are highly polished and sealed to provide superb performance, a high quality appearance and durability. As an extension of your hand in the operating theater, the Tulip instrument performs elegantly.We do everything in our power to assure your total satisfaction. We carefully develop, design and select only the highest quality, advanced products, then stand behind those products with our 100% Satisfaction Guarantee. That's not only the company's policy, it's my promise.For a long time I have been intrigued by Edward de Bono's writing on thinking about thinking. In his book, Serious Creativity, he states that "The creative challenge does not set out to criticize, judge or find fault... The creative challenge is a challenge to uniqueness." This belief in the possibilities of new ideas and the understanding that something doesn't have to be broken to be fixed, sustains that simple idea behind the Tulip Products: creative progress.

John Johnson
Chairman


Tulip is a registered trademark of Black Tie Medical Inc.
The Tulip Products logo, SuperLuerLok, CellFriendly, Anaerobic Transfer, Johnnie Lok, Power Adaptor, Power Handle, Power Injector Gun, Pocar and Chin Upps are trademarks of Black Tie Medical Inc. and may not be used without permission.
All Rights Reserved © 2010 Black Tie Medical Inc.